Unified Communications

Calls, Video, and Chat.
One App. One Number.

Give your team a single place to call, meet, and message, on the desktop and on their phones. The same number reaches them at the office or at home, presence shows who is free, and when a customer call needs the contact center, it is all already on one platform.

1
App for everything
Voice
Video, chat & SMS
99.9%
Uptime SLA
Any
Device, anywhere
Get My Demo See What You'd Pay
app.pinnaclevoicenetworks.com/workspace
๐Ÿ‘ฅ Team โ€” Presence
AM
Alex Martinez
On a call ยท Sales
Busy
SR
Sarah Rodriguez
Available ยท Support
Free
KL
Kevin Liu
In a meeting ยท Finance
Video
๐Ÿ“ž Call
๐ŸŽฅ Meet
๐Ÿ’ฌ Chat
โšก Move a chat to a call to a video meeting without losing the thread.
๐Ÿ“ž
Voice
Full cloud phone system
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Video
Meetings & screen share
๐Ÿ’ฌ
Chat
Team messaging & SMS
๐ŸŸข
Presence
See who's free at a glance

One Platform Instead of Five Subscriptions

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Business phone system

Extensions, IVR, ring groups, voicemail, and routing, the full cloud PBX, as the foundation everything else sits on.

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Video meetings

One-click meetings with screen sharing, straight from a chat or a call. No separate app and no extra license to chase.

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Team messaging

Direct messages and channels for the day-to-day, with files and history in one searchable place.

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Business SMS

Text customers from your business number, not a personal cell, and keep the thread next to the call history.

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Presence & directory

See who is available, on a call, or in a meeting before you reach out, across the whole company including agents.

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Escalate without switching

Start in chat, move to a call, pull in video, all in the same window and without losing the context you already built.

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One platform with your contact center

Back-office staff and agents share a directory and presence, so a support rep can warm-transfer a caller to the right person in seconds.

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Work from anywhere

Desktop and mobile apps mean the same number, the same team, and the same tools whether someone is in the office or at their kitchen table.

For Teams Tired of Juggling Tools

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Businesses consolidating tools
Replace a phone vendor, a video tool, and a chat app with one platform and one bill, and give people one place to work instead of five tabs.
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Hybrid & remote teams
Everyone reachable on the same number and the same app, in the office or at home, with presence so nobody plays phone tag.
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Companies with a contact center
Unite the agents and the rest of the business on one platform, so transfers between the floor and the back office are instant and in context.

UCaaS Questions

Do we have to replace everything at once?
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No. Most teams start with voice, the cloud PBX, and turn on video, messaging, and SMS as they retire other tools. Because it is one platform, adding a capability is a setting, not a migration.
How is it priced?
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Per user, per month, with the communication tools bundled rather than sold as separate subscriptions. Tell us your headcount and what you want included and you get a written quote in under two hours.
Can people keep working from their phones?
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Yes. The mobile app carries the same extension, directory, messaging, and calling as the desktop, so someone away from their desk still rings on their business number and stays reachable.
How does it connect to the contact center?
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UCaaS and the PinnacleVoice contact center share one platform, one directory, and one presence model. Agents and back-office staff can see and reach each other directly, which makes warm transfers and escalations far quicker than bridging two separate systems.

See Your Team Run on One App

We'll show you calling, video, chat, and presence working together, then quote it for your headcount.

One app ยท Keep your numbers ยท Live in 24 hours