Put a natural-sounding AI voice agent on the calls that do not need a person: after-hours inbound, first-pass lead qualifying, appointment booking, status questions. It talks, listens, handles interruptions, and when a call needs a human it hands off warm with the full context already attached.
You give it a job and the facts it needs. It runs that job on every call, the same way, without getting tired at the end of a shift.
Tell it what to ask, what counts as a qualified lead, what it is allowed to say, and when to bring in a human. No code, just plain instructions and your knowledge base.
It greets the caller, listens, answers questions from your knowledge base, and works through your qualifying flow. It copes with interruptions and follow-up questions instead of repeating a menu.
It schedules the appointment, logs everything to the CRM, and when the call needs a person it transfers warm with the transcript and the details already filled in.
Stop sending callers to voicemail at night and on weekends. The agent answers, helps where it can, and books or escalates so nothing waits until morning.
It asks your qualifying questions on every inbound call and only routes the leads that fit, so your agents stop burning time on calls that were never going anywhere.
It checks availability and books the slot during the call, then confirms by SMS. No phone tag, no callback queue.
Use it for reminders, confirmations, surveys, and first-touch outreach. It dials, has the conversation, and passes interested people to a live agent.
Hours, pricing, policies, order status. Feed it your documents and it answers in its own words instead of reading a script at the caller.
Call recording, consent capture, and disclosure prompts are built in, and it runs on the same TCPA and STIR/SHAKEN tooling as the rest of the platform.
The fastest way to get it is to hear one. We'll run a live AI voice agent through your most common call and show you the hand-off to a human.